Utiera Tebinaa
Utiera Tebinaa
23:08 28 Feb 24
Felicia Mull
Felicia Mull
19:03 09 Jan 24
SHYLA Lalalala
SHYLA Lalalala
11:52 25 Oct 23
Thank you big time
R E
R E
11:06 25 Oct 23
R E
R E
11:00 25 Oct 23
Danica Itliong
Danica Itliong
10:51 25 Oct 23
James H
James H
10:48 25 Oct 23
We're really thankful to Chris & Your Page for building us a great looking website without charging an arm and a leg. Highly recommend them to any small businesses.
Kosta Tepedelenev
Kosta Tepedelenev
13:09 11 Oct 23
I absolutely recommend! Great service!
Dianne McNamara
Dianne McNamara
04:26 29 Aug 23
It took time due to me being very busy with my business and slow to give the information required but the end result is fantastic and the results are trackable and coming in regularly. Very happy to be updated with a very professional site and assistance when needed is just at the other side of an email.
Kim Barlow
Kim Barlow
00:46 13 Apr 23
We cannot thank the team at Your Page enough for designing such a fantastic website for our business. The designers at Your Page evaluated our needs and created a site that is not only industry specific and perfect for us but also visually vibrant. Every step of the way Your Page worked with us. They listened to our suggestions and presented us with different design solutions so as to provide us with exactly what we had envisaged. They were extremely professional and supportive throughout the entire process. We wouldn't hesitate in recommending Your Page to anyone looking to create a new website or enhance their online presence.
Shaina Manalo
Shaina Manalo
00:23 13 Apr 23
i really love this company. they give the best transformation in my web page that i could not imagine. I highly recommend it.
Nathan Phillips
Nathan Phillips
00:21 13 Apr 23
Your page has been instrumental to our business. They have been with us from the very start, taking care of our requirements, enabling us to focus on what we do best for our own clients.
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Encountering a white screen in WordPress, often referred to as the “White Screen of Death,” can be frustrating, but it’s a common issue with multiple potential causes. In this guide, we’ll help you identify the possible reasons behind the white screen and provide step-by-step instructions on how to fix it, so your WordPress website is up and running again.

Table of Contents

  1. Check Plugins
  2. Check Theme
  3. Increase Memory
  4. Deactivate Plugins via FTP
  5. Enable Debug Mode

1. Check Plugins

Often, incompatible or malfunctioning plugins can cause a white screen:

  • Deactivate All Plugins: If possible, access your WordPress admin, go to “Plugins,” and deactivate all plugins. If you can’t access the admin, move on to the next step.
  • FTP Access: Use FTP to access your WordPress directory.
  • Rename the Plugins Folder: In the “wp-content” directory, find the “plugins” folder and rename it (e.g., to “plugins_old”).
  • Check Website: Visit your website to see if the white screen is gone. If it is, one of the plugins was causing the issue.

2. Check Theme

Issues with your theme can also lead to a white screen:

  • Switch to Default Theme: If you have access to the admin, go to “Appearance” > “Themes” and activate a default WordPress theme (e.g., Twenty Twenty-One).
  • Check Website: Visit your website to see if the white screen persists. If it’s gone, the issue was related to the previous theme.

3. Increase Memory

WordPress may require more memory to function properly:

  • Access wp-config.php: Use FTP to access your WordPress root directory and find the “wp-config.php” file.
  • Add Memory Limit: Add the following line before the “That’s all, stop editing!” line in “wp-config.php”: 
                
define( 'WP_MEMORY_LIMIT', '256M' );
  • Check Website: Visit your website to see if the white screen is resolved.

4. Deactivate Plugins via FTP

If you can’t access the admin to deactivate plugins:

  • FTP Access: Use FTP to access your WordPress directory.
  • Rename the Plugins Folder: In the “wp-content” directory, find the “plugins” folder and rename it (e.g., to “plugins_old”).
  • Check Website: Visit your website to see if the white screen is gone. If it is, reactivate plugins one by one until you find the one causing the issue.

5. Enable Debug Mode

WordPress debug mode can help identify the issue:

  • Edit wp-config.php: In the “wp-config.php” file, find the “define( ‘WP_DEBUG’, false );” line.
  • Enable Debug Mode: Change the line to “define( ‘WP_DEBUG’, true );” to enable debug mode.
  • Check Website: Visit your website to see if any error messages provide clues about the issue. Make sure to turn off debug mode after troubleshooting.

By following these steps, you’ll be able to diagnose and fix the WordPress white screen issue, ensuring your website is back online and functioning as expected.